Our Employee Assistance Program (EAP) provided by Telus Health, is a free, professional and confidential support service available to all AAD employees and labour hire contractors, AAP participants (regardless of affiliated agency) and their immediate families.

Through our EAP you are able to access a range of tools and services designed to support your health and wellbeing, both at work and in your personal life.  

For immediate confidential support (24/7) please call 1300 360 364 (this number can be called from stations), or International +61 2 8295 2292

Text 0480 032 310 (Monday – Friday 7:30 am – 7:30 pm AET) for immediate SMS support with a clinician.

Nurse On-Call: 1800 835 871 
The Nurse On-Call service provides general health advice from an experienced nurse and can be accessed 9am to 5pm, Monday to Friday by calling. 

Aboriginal and Torres Strait Islander People: 1800 816 152
Aboriginal and Torres Strait Islander People can call for dedicated support.